Terms and Conditions

These Terms & Conditions govern the use of the website operated by Veticore OÜ. By using the website, you agree to these Terms. If you do not agree, please do not use the website.

1. About the website

Veticore OÜ is a supplier and distributor of veterinary orthopaedic instruments, implants and related products. The website is an informational business website intended to present the company, its product range and contact information.

The website is not an online store. Products cannot be ordered, purchased or paid for directly through the website. The Contact Us form is provided only to initiate communication with us.

2. Enquiries and sales process

Submitting the Contact Us form does not create a contract, reservation, purchase order or obligation to supply any product. After receiving an enquiry, a sales representative may contact you to discuss product suitability, availability, pricing, delivery, documentation and other commercial details.

Any sale or supply of products is subject to the specific quotation, order confirmation, invoice, distribution agreement or other written terms agreed for that transaction. If there is any conflict between these website Terms and transaction-specific written terms, the transaction-specific terms will prevail for that sale.

3. Product information

We aim to keep product descriptions, images and technical information accurate and up to date. However, website content is provided for general information only. Product specifications, packaging, availability and other details may change without prior notice.

Before purchasing or using any product, customers and veterinary professionals should rely on the current product documentation, instructions for use, labelling, applicable training requirements and the information provided in the relevant quotation or order documentation.

4. Professional use and veterinary responsibility

Information on the website is not veterinary advice and does not replace professional clinical judgement, training or the instructions supplied with a product. Selection of an implant, instrument, procedure or surgical technique remains the responsibility of the appropriately qualified veterinary professional.

5. Intellectual property

Unless otherwise stated, the website content, including text, graphics, layout and company materials, is owned by or lawfully used by Veticore OÜ and is protected by applicable intellectual property laws. Product names, logos and trademarks may belong to Veticore OÜ, manufacturers or other respective rights holders.

You may view and print website content for legitimate business reference purposes. You may not reproduce, modify, distribute, republish or commercially exploit website content without the permission of the relevant rights holder, except where permitted by law.

6. Third-party links

The website may contain links to third-party websites or resources. We do not control third-party content and are not responsible for its availability, accuracy, security or privacy practices. Access to third-party websites is at your own discretion and subject to their own terms.

7. Website availability and liability

We may update, suspend or discontinue any part of the website without prior notice. We do not guarantee uninterrupted access or that the website will always be free from errors, viruses or other harmful components.

To the maximum extent permitted by law, Veticore OÜ is not liable for indirect or consequential loss arising solely from use of, inability to use, or reliance on general website content. Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

8. Privacy

Personal data submitted through the Contact Us form or otherwise processed through the website is handled in accordance with our Privacy Policy.

9. Governing law

These Terms are governed by the laws of the Republic of Estonia. Any dispute relating to use of the website will be subject to the jurisdiction of the competent courts of Estonia, unless mandatory law provides otherwise.

10. Changes to these Terms

We may update these Terms from time to time. The current version will be published on the website with the applicable “Last updated” date. Continued use of the website after an update means that the updated Terms apply to your further use of the website.

11. Contact

For questions about the website, products or these Terms, please contact Veticore OÜ through the Contact Us form or the contact details published on the website.